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The 6 Most Outdated Myths About Outsourced Customer Service
We’re about to break down the six biggest myths in outsourced customer service for you. These are myths that have been propagated for decades – you’ve likely heard many of them before – and they apply...
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Top 3 Call Center Tips For Dialing Into The Millennial Market
Millennials are a self-service, tech-savvy generation influenced by the ever-growing sway of social media, instant gratification, and quick access. Millennials, categorized as anyone born between...
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Avail Call Center Outsourcing Services For Proactive Customer Support
Happy customers are the base of every successful business; with loyal customers, any commercial organization can reach the summit of success even while dealing with stiff competition. However, it is...
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A Common Mistake Practised by Every Call Center!
Imagine a situation where food has been ordered, the delivery boy delivers the food and asks the customer whether or not, he/she enjoyed the food. Yes, certainly the customer would not be in a...
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